SHIBA Medicare Toll Free HelpLine: 1-800-562-6900

The Statewide Health Insurance Benefit Advisers Help-Line program is working to reduce the number of uninsured in our communities.
Access Coordinators and trained SHIBA volunteers offer the following free services to help consumers and their families navigate the healthcare system:
Access Coordinators and trained SHIBA volunteers offer the following free services to help consumers and their families navigate the healthcare system:
- Counseling in Insurance Programs & Benefits including Medicare, Medicaid, Basic Health Plan of Washington and prescription drugs programs.
- Easy-to-understand and impartial information to help clients access and maintain health insurance coverage.
- Free counseling and help completing paperwork from our well-trained volunteers and experienced Access Coordinators.
- Assistance with enrollment in Medicaid, Children's Health Insurance Plan (CHIP), Basic Health and other state and federal insurance programs