Member Survey

_Greetings…we are interested in your input to assist with our upcoming Community Choice strategic planning process. This survey is totally anonymous as we are using a third party to receive and record the data. Every response we receive will be valuable and the more candid you are, the better the plans can be for improving your Community Choice.

Please fill out the following short survey. For each current service/benefit, please rate to what extent it has value to your organization (1=low, 5=high)
THANK YOU

1. Grants - opportunity to participate in grants, contracts or other funding opportunities through Community Choice (1-low, 5=high) *

2. WIREC (Qualis) – WA/Idaho Regional Extension Center funding and TA on Meaningful Use issues (1-low, 5=high) *

3. Beacon Project (INHS) - IT supported care coordination of diabetes patients (1-low, 5=high) *

4. HIE - Tech. Assistance on connecting to Health Information Exchange (HIE) opportunities (1-low, 5=high) *

5. IT Support/helpdesk (Membership discounted rates) (1-low, 5=high) *

6. Reducing the uninsured - SHIBA/system navigation services helping consumers access healthcare benefits so they are able to pay for their healthcare (1-low, 5=high) *

7. Collaboration - opportunity to collaborate/network with other healthcare sectors in Community Choice Membership i.e. Chelan/Douglas/Okanogan Public Health, Rural Health Clinics, Critical Access Hospitals, Community Health Centers, Large Health Organizations (CWH & WVMC) (1-low, 5=high) *

8. Regional Healthcare Forums sponsored by Community Choice (1-low, 5=high) *

9. Industry highlights/technical assistance related to healthcare reform and realted topics (1=low, 5=high) *

10. (NEW) Group purchase arrangement: Legal Counsel ($135/hour) (see Community Choice website for specifics) (1=low, 5=high) *

11. (NEW) Group purchase arrangement: Healthcare compliance staff training (see website for specifics) (1=low, 5=high) *

12. Other potential benefits of interest (check all that apply) *

Community Choice lead contracting with payers i.e. ACO, bundle payments, other related arrangements Community Choice lead care coordination of patients w chronic health problems Community Choice lead/facilitated employer wellness efforts Centralized administration of appropriate components of your business i.e. billing, HR, other Outreach, recruitment and retention of healthcare professionals Other group purchasing opportunities i.e. supplies, services, etc.

Other suggestions/comments you can offer us? *

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Optional additional survey on Community Choice board makeup and governance.

Community Choice currently has 13 board members of the following representation: 3 community members (consumers) from Chelan, Douglas, Okanogan counties; 2 CEO/Administrators of Critical Access Hospitals; 2 CEO/Administrators of Rural Health Clinics; 2 Administrators of Public Health Districts (Chelan/Douglas/Okanogan); 2 CEO/Administrators of Community Health Clinics (Chelan/Okanogan); 2 CEO/Administrators of large healthcare organizations (Central Wash. Hospital/Wenatchee Valley Medical Center). Our goal has been to have as much input from across sectors of healthcare and healthcare consumers in order to provide the most informed service/benefits to our communities and stakeholders.
Please give us your input on our board makeup/governance. To what extent does this board makeup/governance supports your interests/willingness to use Community Choice as a vehicle to help your organizational needs in these areas? Thank you.

1. Support care coordination of your patients with chronic health problems (1=low, 3=high) *

2. Future contracting with payers (i.e. ACO, bundle payment arrangements, etc.) *

3. Group purchasing opportunities (i.e. supplies, services, other) *

4. Centralized administration of appropriate components of your business (i.e. billing, HR, Other) *

5. Outreach, recruitment and retention of healthcare professionals *

Would a different board makeup and/or governance process improve the value of Community Choice for your organization. Please explain. *

Other Comments/Suggestions: *

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